Site Terms
By accessing Screencraft Media Pty Ltd world wide web pages you agree to the following terms. If you do not agree to the following terms, please notice that you are not allowed to use the site.
The contents of Screencraft Media's world wide web pages are Copyright © Screencraft Media Pty Ltd 2018. Any rights not expressly granted herein are reserved. Reproduction, transfer, distribution or storage of part or all of the contents in any form without the prior written permission of Screencraft is prohibited except in accordance with the following terms. Screencraft consents to you browsing Screencraft's World Wide Web pages on your computer or printing copies of extracts from these pages for your personal use only and not for redistribution unless consented to in writing by Screencraft. Individual documents in our World Wide Web pages may be subject to additional terms indicated in those documents.
The use of this site and the content therein, is permitted to private, non-commercial use. The use of press releases and other documents classified as public is permitted in public communications if the source for the information has been stated.
Privacy Policy
Who we are Your personal information is collected and held by Screencraft Media Pty Ltd ABN 20 128 397 464 (Screencraft).
Contact details: Privacy Officer Laurel Cyr +612 6239 7400 [email protected]
Effective date: 5 August 2026 Version 2.0 Last reviewed: 5 August 2026
This policy describes how we collect, hold, use and share your Personal Information. It is our APP privacy policy for the purposes of Australian Privacy Principle 1.3. It includes:
•The kinds of Personal Information we collect and hold
•How and why we collect, hold, use and share that information
•Whether we send your information overseas, and where
•How to access or correct your information, and how to complain.
Who this policy applies to We are bound by the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs) in Schedule 1 of that Act. This policy applies to all Personal Information we handle, including through our website, our production and post-production work, our marketing and agency services, and our engagement of contractors, freelancers and crew.
Employee records. Acts and practices directly related to a current or former employment relationship between Screencraft and an employee, and to an employee record, are exempt under section 7B(3) of the Privacy Act. This exemption does not extend to job applicants, independent contractors, freelancers or crew engaged on a contract for services. We handle those records in accordance with this policy.
What is Personal Information? Personal Information includes information or an opinion about an individual that identifies or can be used to reasonably identify them. This can include a person’s name, age, gender, employment history, health information, residential address and contact details. In our business it also includes photographs, video footage, audio recordings and other production material in which an individual can be identified.
Sensitive Information is a subset of Personal Information and includes health information, racial or ethnic origin, political opinions, religious beliefs, sexual orientation, criminal record and biometric information. We collect Sensitive Information only with your consent and only where it is reasonably necessary for our functions or activities, or where the Privacy Act otherwise permits.
What information we collect The Personal Information we collect depends on your relationship with us. It includes but is not limited to:
Clients and prospective clients
•name, job title, employer, business address, email address and telephone number;
•billing and payment details processed through our payment providers;
•correspondence, briefs, quotes, contracts, project notes and meeting records.
Talent, contributors, interviewees and people appearing in our productions
•name, contact details and the details recorded in talent, appearance and location releases;
•photographs, video footage, audio recordings, likeness, voice and performance material captured during production, including material captured on location where individuals may appear incidentally;
•agent or representative details, usage rights, and payment or royalty details;
•where relevant to a production and with your consent, Sensitive Information such as health or accessibility requirements on set, dietary requirements, or information about your cultural background, beliefs or personal experiences where these form part of the story being told;
•where you are under 18, we obtain consent from a parent or guardian before collecting your Personal Information or filming you, and we handle that information with additional care.
Crew, freelancers, contractors and job applicants
•name, contact details, address, date of birth and emergency contact details;
•your employment history or police check status;
•your skills and qualifications, resumes, showreels, references, licences and insurance certificates;
•information contained in identity documents (for example your driver licence or passport), and right to work documentation;
•Australian Business Number, bank account details, superannuation details and tax file number where required for payment;
•where required for an engagement and with your consent, Sensitive Information such as a Working with Children Check or health information relevant to workplace health and safety on set.
Website visitors and subscribers
•information you provide through enquiry forms, newsletter signups, event registrations and job application forms;
•technical information collected automatically, including IP address, device and browser type, referring page, pages viewed, and the date and time of your visit.
Marketing and agency services
When we deliver campaigns, mailing lists, advertising or analytics services for a client, we may handle Personal Information about that client’s own customers, subscribers or audiences. We handle that information as a service provider on the client’s instructions and only for the purposes set out in our agreement with them. The client remains responsible for the lawfulness of the original collection and for obtaining any consents required.
How we collect your information We collect Personal Information only by lawful and fair means, and only where it is reasonably necessary for one or more of our functions or activities.
Wherever it is reasonable and practicable, we collect Personal Information directly from you — when you contact us, engage our services, sign a release, apply for work, subscribe to our mailing list, or appear in a production we are filming.
We may collect this information from you, a person acting on your behalf, or a third party service provider (such as an agent) who has captured your information and shared it with us. This includes your employer, manager or casting agency; a client who engages us to produce content in which you appear; recruitment agencies, referees and background checking providers; and publicly available sources such as company websites and professional networking sites.
If you give us information about others, you must have authority to do so and tell them what is in this policy.
If we receive Personal Information we did not ask for, we determine within a reasonable period whether we could have collected it under APP 3. If we could not have, and we are not required by law to keep it, we destroy or de-identify it as soon as practicable, where it is lawful and reasonable to do so.
Notice at the point of collection. At or before the time we collect Personal Information from you, or as soon as practicable afterwards, we take reasonable steps to tell you who we are, why we are collecting it, who we usually share it with, what happens if you do not provide it, and how to access, correct or complain about it. On set this is usually done through a talent or appearance release and, where members of the public may be filmed, through signage at the location.
Can you deal with us anonymously? You have the option of dealing with us anonymously or using a pseudonym — for example when making a general enquiry, providing feedback, or asking a question about our services.
This option is not available where we are required or authorised by law to deal with identified individuals, or where it is impracticable. It is generally impracticable where we are contracting with you, paying you, clearing rights in your likeness or performance, engaging you as crew, or responding to a request to access or correct your Personal Information.
Why is your Personal Information being collected? The purposes of collecting your Personal Information are:
•to confirm your identity and manage our relationship with you, including contacting you about any changes to projects for which we have engaged you;
•to provide video production, content, marketing and related services to our clients, and to manage those engagements;
•to plan, schedule, produce, edit, deliver, publish, licence and archive productions;
•to obtain and manage releases, clearances, rights and permissions in relation to material in which individuals appear;
•to assess your qualifications and experience for any project opportunity we have, and to engage, brief, roster, pay and manage crew, freelancers and contractors;
•to meet workplace health and safety, insurance and risk management obligations on productions;
•to identify, manage and minimise security risks and prevent fraud, scams and other unauthorised activities;
•to invoice, collect payment, keep accounts and meet our financial and tax obligations;
•to operate, secure, analyse and improve our website and services;
•to investigate complaints, resolve disputes, enforce our agreements and protect our legal interests;
•to comply with Australian law, including the Privacy Act, tax law, work health and safety law, the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth);
•for any other purpose you consent to or opt in to.
Where we hold Personal Information collected for a particular purpose, we use or share it for another purpose only if you have consented, if you would reasonably expect us to and the second purpose is related to the first (directly related, for Sensitive Information), or if the use or disclosure is otherwise required or authorised by law or permitted under APP 6.
What would happen if your Personal Information was not collected?If you don’t provide it, or if we are unable to collect your information, or the information you give us is inaccurate or incomplete, we may not be able to progress any projects for which you applied, engage you on a production, use material in which you appear, or respond to your requests for our services.
To whom will your Personal Information be disclosed? The information we hold about you may be shared with:
•our clients, where you have participated in or appear in a production we are making for them;
•production partners, crew, freelancers, subcontractors, studios, post-production houses, translators and captioning services engaged on a project;
•broadcasters, publishers, distributors, advertising networks and social media platforms where content is published or distributed — noting that content published publicly may be viewed by anyone;
•our IT, cloud storage, file transfer, email, backup, analytics, CRM and marketing platform providers;
•our accountants, bookkeepers, payroll and payment providers, auditors, insurers and lawyers;
•overseas businesses we are associated with, and service providers or third parties who store data or operate outside Australia;
•government agencies, regulators, courts and law enforcement, where required or authorised by law, and to assist with fraud prevention;
•a purchaser or prospective purchaser of our business or assets, subject to appropriate confidentiality protections;
•any other person with your consent.
We require our service providers and contractors to handle Personal Information consistently with this policy and the Privacy Act, and we include confidentiality and privacy obligations in our contracts with them.
Government related identifiers. We do not adopt a government related identifier (such as a tax file number, Medicare number or driver licence number) as our own identifier for an individual. We use or disclose these identifiers only where reasonably necessary to verify your identity, to meet an obligation to a government agency, or where otherwise permitted under APP 9.
Sending your information overseas We are likely to disclose Personal Information to recipients located outside Australia. This is mainly because we use cloud-based software, storage and communications platforms that host or process data offshore, and because we work with international clients, distribution platforms and production partners.
The countries in which overseas recipients are likely to be located are:
•the United States of America — our principal cloud, email, storage, file transfer, analytics, CRM and marketing platforms;
•European Union member states, the United Kingdom, the Philippines.
Before sharing Personal Information with an overseas recipient we take steps that are reasonable in the circumstances to ensure the recipient does not breach the APPs, including assessing their privacy and security practices and putting contractual protections in place. In some cases we may rely on an exception in APP 8.2 — for example where we reasonably believe the recipient is subject to a law or binding scheme with substantially similar protections and enforceable remedies, or where you have expressly consented after being told that APP 8.1 will not apply.
Direct marketing We may use your Personal Information to send you information about our services, showreels, case studies, events and news, where you would reasonably expect us to or where you have consented. We do not use Sensitive Information for direct marketing without your express consent.
Every marketing communication includes a simple way to opt out. You can also opt out at any time by contacting our Privacy Officer. We will action your request within a reasonable period and at no cost to you. If you ask us where we obtained your information, we will tell you within a reasonable period unless it is impracticable or unreasonable to do so.
Our electronic marketing also complies with the Spam Act 2003 (Cth) and, where relevant, the Do Not Call Register Act 2006 (Cth).
Keeping your information accurate We take reasonable steps to ensure the Personal Information we collect is accurate, up to date and complete, and that the information we use or share is accurate, up to date, complete and relevant having regard to the purpose. Please tell us if your details change or if you believe information we hold about you is incorrect.
How we store and protect your information We hold Personal Information in a combination of electronic and physical form, including in cloud-hosted production, storage, accounting and customer relationship systems, on production drives and archive media, and in limited paper records such as signed releases and call sheets.
We take reasonable steps to protect Personal Information from misuse, interference and loss, and from unauthorised access, modification or disclosure. Our measures include:
•access controls, unique user accounts and multi-factor authentication on business systems;
•encryption of data in transit and, where available, at rest, including on portable production drives;
•secure, access-controlled storage of production media and archives;
•physical security of our premises and secure storage of paper records such as signed releases;
•confidentiality obligations and privacy training for staff and contractors;
•regular backups, patching and review of our systems and service providers.
We keep Personal Information only for as long as we need it for the purposes set out in this policy, or for as long as the law requires — for example financial records under tax law and work health and safety records. Signed releases and the associated production material are generally kept for the life of the rights granted, because we need them to evidence our right to use the material. Where we no longer need Personal Information for any permitted purpose and are not required to retain it, we take reasonable steps to destroy it or ensure it is de-identified.
Data breaches. If we have reasonable grounds to believe an eligible data breach has occurred — unauthorised access to, unauthorised disclosure of, or loss of Personal Information that is likely to result in serious harm — we will assess it promptly and, where required by Part IIIC of the Privacy Act, notify the affected individuals and the Office of the Australian Information Commissioner.
Our website and cookies When you visit our website, our servers and analytics tools may automatically collect technical information including your IP address, device and browser details, the pages you view and the date and time of your visit. We use cookies and similar technologies to make the site work, remember your preferences, measure how the site is used and, where you have consented, to support advertising and remarketing. You can control or delete cookies through your browser settings, though some parts of the site may not function properly if you do.
Our website may link to third party websites and embed third party content such as video players and social media plugins. Those third parties have their own privacy practices, which we are not responsible for. We encourage you to read their privacy policies.
Automated decision-making We do not currently use computer programs to make decisions about individuals that could reasonably be expected to significantly affect their rights or interests.
From 10 December 2026, APPs 1.7 to 1.9 of the Privacy Act will require organisations that use Personal Information in automated decision-making of that kind to describe in their privacy policy the kinds of Personal Information used and the kinds of decisions made. If we introduce any such automated decision-making — including through artificial intelligence tools used in recruitment, casting, audience targeting or content moderation — we will update this policy.
Access to and correction of Personal Information You may ask for access to the Personal Information we hold about you at any time by contacting our Privacy Officer. We will respond within a reasonable period, ordinarily within 30 days, and will ask you to verify your identity first.
We will give you access in the manner you request where it is reasonable and practicable to do so. We do not charge for making a request. We may charge a reasonable, non-excessive fee for giving access where a request requires significant time or expense — for example retrieving archived production media — and we will tell you about any charge before we proceed.
In limited circumstances we may refuse access, for example where giving access would have an unreasonable impact on the privacy of others, would be unlawful, or relates to anticipated legal proceedings. If we refuse, we will tell you in writing why and how to complain, and where we can we will find another way to meet your needs, such as access through a mutually agreed intermediary.
If you believe information we hold is inaccurate, out of date, incomplete, irrelevant or misleading, ask us to correct it and we will take reasonable steps to do so. If we previously shared that information with another APP entity and you ask us to, we will take reasonable steps to notify them of the correction unless it is impracticable or unlawful. If we refuse to correct it, we will tell you in writing why and how to complain, and you may ask us to attach a statement noting that you consider it inaccurate. We do not charge for correction requests.
Complaints If you believe we have breached the Australian Privacy Principles, please contact our Privacy Officer in the first instance. We take complaints seriously and want the chance to put things right.
Privacy Officer, Laurel Cyr, Screencraft Media Pty Ltd
•Email: [email protected]
•Telephone: +612 6239 7400
•Post: PO Box 3720 Manuka ACT 2603 Australia
Please set out the details of your complaint in writing where you can, including what happened and how you would like it resolved. We will acknowledge your complaint within [5] business days, investigate, and give you a written response within 30 days. If we need longer we will tell you why and agree a new timeframe with you.
If you are not satisfied with our response, or we do not respond within 30 days, you can complain to the Office of the Australian Information Commissioner:
•Online: www.oaic.gov.au/privacy/privacy-complaints
•Telephone: 1300 363 992
•Post: GPO Box 5218, Sydney NSW 2001
Changes to this policy We review this policy regularly and may update it to reflect changes in our practices or in the law. The current version is always available free of charge at www.screencraft.com.au/terms-privacy. If you would like a copy in another form, ask our Privacy Officer and we will take reasonable steps to provide it. Material changes will be notified on our website and, where appropriate, directly to affected individuals.